Privacy Policy

Effective Date: February 1, 2025
Last Updated: February 1, 2025

Grove Greens (“we,” “our,” or “us”) is committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your personal information when you visit our website, purchase our products, or interact with us.

1. Information We Collect

We collect information in the following ways:

a. Personal Information You Provide

When you interact with Grove Greens, you may provide us with personal information, including:

• Name, email address, phone number, and shipping/billing address
• Payment details (processed securely through third-party providers)
• Account login details (if you create an account)
• Customer service inquiries and correspondence

b. Automatically Collected Information

When you visit our website, we may collect:

• IP address, browser type, and operating system
• Pages visited, time spent on the site, and referral sources
• Cookies and tracking technologies (see Section 5: Cookies & Tracking)

c. Information from Third Parties

We may receive information from third-party platforms (e.g., social media or payment processors) if you engage with our brand through those services.

2. How We Use Your Information

We use your personal information for the following purposes:

• To process and fulfill orders for Grove Greens and Diva Moss products
• To send order confirmations, shipping updates, and customer support responses
• To personalize your shopping experience and recommend relevant products
• To send promotional emails, exclusive discounts, and wellness tips (only if you opt-in)
• To analyze website performance and improve our products & services
• To detect and prevent fraudulent transactions or security threats

3. How We Share Your Information

We do not sell or rent your personal information. However, we may share your information with:

• Payment Processors: Secure third-party providers (e.g., Square, Stripe, or PayPal) to handle transactions
• Shipping & Fulfillment Services: Third-party logistics to deliver your orders
• Marketing Platforms: Email service providers to send newsletters and promotions (only if you opt-in)
• Legal Compliance: If required by law or to protect Grove Greens from fraud or harm

4. Data Retention & Security

We take your privacy seriously and implement security measures to protect your personal data. We retain information for as long as necessary to fulfill its purpose or comply with legal obligations.

5. Cookies & Tracking Technologies

Our website uses cookies to enhance your browsing experience. You can manage or disable cookies through your browser settings, but some site functions may be affected.

6. Your Rights & Choices

You have the right to:

• Access, update, or delete your personal information
• Opt out of marketing emails at any time by clicking “Unsubscribe” in emails
• Request a copy of the data we store about you

To exercise your rights, please contact us at hello@grovegreens.com.

7. Third-Party Links & Services

Our website may contain links to third-party websites. We are not responsible for their privacy policies, so we encourage you to review their terms separately.

8. Updates to This Privacy Policy

We may update this Privacy Policy from time to time. Changes will be posted on this page with a revised “02/01/25” date.

9. Contact Us

If you have any questions about this Privacy Policy, please reach out to us at:

📧 Email: hello@grovegreens.com
📍 Address: PO Box 32, Winnsboro, LA, 71295